Frequently Asked Questions

If you can't find an answer below, please email us at, We'll respond as soon as possible.

I had an excellent experience with Starrymaps. Their customer service was prompt, personalized and completely effective! I highly recommend this fascinating and original service. — Gerard G.


What are these maps?

What products do you offer?

How much is a star map?

How do I order?

What sizes are your prints?

I'm sending the print as a present, could you exclude the invoice from the package?

Can I change the font type or size?


Do you ship to my country?

How long does shipping take?

How much does shipping cost?

Do you ship express?

How do I track my package?

How are Starrymaps prints packaged?

What is your Returns Policy?


Do you offer frames?

What colors are your frames?

Can I buy the print without a frame and frame it locally?

Digital Prints

Can I download the map and print it on my own?

Where can I print my downloaded map?

Still have questions?

Send us an email at (include your order number if you have it). Our team will get back to you shortly.